Handling Policy of Personal Information

Handling Policy of Personal Information

Handling Policy of Personal Information Acquired through Inquiry from Customers

1. Name of Business Operator

Ryobi Systems Co., Ltd.


2. Privacy Administrator

General Manager of the Corporate Development Department

Contact information:  Please refer to Customer Service Center for Personal Information as listed below. 


3. Purpose of Use of Personal Information

We use acquired personal information to respond to inquiries from customers and to provide information regarding our services and events.


4. Provision of Personal Information to a Third Party

With regards to the handling of personal information acquired through inquiry, we will not provide any personal information to a third party without obtaining the consent of the person, except for cases as prescribed by laws.


5. Outsourcing of Handling of Personal Information

We may outsource the handling of personal information to the extent necessary for carrying out the purposes mentioned above. In the event this takes place, we will select a contractor who takes sufficient steps to protect personal information, enter into a non-disclosure agreement with the contractor, and take necessary and appropriate measures for supervision.


6. Contact Center for Request for Disclosure and Others

Regarding the request for notification of the purpose of use, disclosure, correction, addition or deletion of the content, suspension of use, erasure, and suspension of provision to a third party of retained personal data ("disclosure and others”), please contact Customer Service Center for Personal Information as listed below.


7. Precautions for Entering Personal Information

No customer is required to provide us with personal information. It is optional; however, please note that if the provided personal information is not accurate or the provided items are insufficient, we may not be able to respond to the inquiry.


8. Acquisition of Personal Information by a Method Which Cannot Be Easily Recognized by the Person

If you send your personal information, cookies may be used to link and analyze your browsing history and personal information on our website. For details on cookies, please refer to our Terms of Use (https://www.ryobi.co.jp/about_site).


9. Customer Service Center for Personal Information

Ryobi Systems Co., Ltd.:  Corporate Development Department

Address: 2-7-16, Toyonari, Minami-ku, Okayama-shi, Okayama-ken 700-8504, JAPAN
TEL: +81-86-264-1311
Email: privacy@ryobi.co.jp
Business Hours: Monday-Friday (excluding national and company holidays)
9:00 am to 11:30 am; 1:30 pm to 5:00 pm


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